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Online & Mobile Banking FAQ

Online and Mobile Banking

In order for your new account(s) to show on your NV App you must first log in to online banking through a browser. 

 

 

In order to add a new payee in bill pay you must log in to online banking via a browser, payees can not be added via the mobile app at this time.  Once you log in to online banking, go to Bill Pay on the left.  If you have multiple checking accounts with us, select the member number you would like to use and click continue.  At the top click on Payees, than click on the +Payee button.

The follow steps to complete.  

 

Yes, online banking is a free service we offer to all members.

We will have a form for your to sign.  Please stop in one of our branches today.

Once you log in to online banking, go to settings on the left. Select Username and create a new username.  Click Save Changes.

  • Never use your member number, account number or SSN for your username. 
  • Never share your username or online account with others.  
  • Try using a username that is unique and would be hard to guess.

Once you log in to online banking, go to settings on the left. Select Password and create your new password.  Click Save Changes.

  • Never use your member number, account number, SSN, or date of birth for your password.
  • Do not use the same password for multiple sites.
  • Try making your password something hard to guess but easy to remember.
  • Never ever give anyone your password.

You can call us at (888) 261-7488 to close your online/mobile account access.  Or, send a written request to:

NuVista Federal Credit Union
P.O. Box 1085
Montrose, CO 81402

Removing your online/mobile access will remove all data from our online/mobile banking systems. 

Yes, download the App for free below:

Download on the App store - NuVista Federal Credit Union Mobile App Get It On Google Play - NuVista Federal Credit Union Mobile App

You do have to enroll in online banking prior to using the Mobile App.

With this App you'll be able to:

  • Check balances
  • Quick balances
  • View transaction history
  • View check images
  • Transfer funds/make loan payments
  • Utilize Bill Pay
  • Deposit a check using your phone with Remote Deposit Capture
  • Send us a secure message
  • Find a branch or Co-op ATM
  • View Expense & Balance Graphs
  • Track spending with Money Tracker

Remote Deposit Capture (RDC)

You can deposit checks wherever you are.

You must be an online banking user prior to downloading the App.

You may deposit into your Primary Share Draft (Checking) only. Then when the funds are available you can transfer the funds to any of your accounts.

Yes, if you don’t endorse the back of the check there is a possibility that the check will be rejected by NVFCU or the institution it is drawn off of for improper endorsement.

  • Open your NuVista FCU Mobile App
  • Select Remote Deposit Capture
  • Enter the amount of the check
  • Place your check on a dark surface to take the picture
  • Select Check Front and snap a picture
  • Select Check Back and snap a picture
  • Select Submit
  • Watch for the confirmation pop up that states the deposit was submitted for approval

The daily dollar limit for deposits is $2,000.00 per business day with a limit of 3 checks per day. In addition, the monthly dollar limit is $5,000.00 with a limit of 10 checks per month.

You agree that items transmitted using RDC are not subject to the funds availability requirements of Federal Reserve Board Regulation CC.  In general, if an image of an item You transmit through RDC is received and accepted on a business day that We are open, We consider that day to be the day of your deposit. Otherwise, We will consider that the deposit was made on the next business day We are open. Funds deposited using RDC will generally be made available three business days from the day of deposit. We may make such funds available sooner based on Our sole discretion.

You will need to retain the check for at least 30 days and then destroy it or write VOID across it. Make sure you don’t redeposit it anywhere else.